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SHIPPING & RETURNS

Shipping Policy

We strive to ship out all orders as soon as possible. Please allow 1-2 business days for your order to process and 3-4 business days for it to be delivered, after shipping.

 

You will receive tracking information via email, once your package ships.

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We currently ship all of our packages with United States Postal Service (USPS). Depending on the value of your order, we may ship your package whereby a Signature is Required.

LOCAL PICKUP Policy

Orders will be ready for pickup Same Day or Next Day.​

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Please wait for email notification confirming your order is ready for pickup before contacting us. Once you receive the notification, please *TEXT* 551-222-9351 with your NAME and ORDER NUMBER to confirm pickup time and address.

Damaged Items

For any items damaged while in transit, please be sure to send an email to 2xxclusivethebrand@gmail.com within the first 48 hours of delivery.

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Please be sure to include the following: â€‹

  • Name used at Checkout

  • Order Number

  • Photo of Damage(s)

 

Damaged item(s) will then need to be returned to the address on the label (depending on item and damage), and we must receive it within 7 business days of delivery. 

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Once received/confirmed, you will be able to order a replacement of the same exact item(s) or if unavailable, item(s) of equal value through a customer service representative.

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**PLEASE KEEP IN MIND, THERE ARE NO REFUNDS UNLESS TOLD OTHERWISE**

Return & Exchange Policy

All items are final sale (NO EXCHANGES OR REFUNDS).

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***PLEASE NOTE: ALL SALE ITEMS ARE FINAL SALE!! THERE ARE NO RETURNS OR EXCHANGES ON SALE ITEMS. THIS INCLUDES ANY ORDERS WITH DISCOUNT OR PROMOTIONAL CODES.***

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est. 2020 by Jai' Storm

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